Privacy Policy

Bookings

A booking is confirmed only when Rebecca replies to confirm your trip, date, time and price. Prices are in NZD per vehicle. Tolls, parking or extra waiting time may cost extra, and Rebecca will agree this with you first.

Payment

Airport transfers, cruise excursions and corporate transfers are paid on completion of the trip. Day tours and weddings need a 25% deposit to secure the booking, with the balance paid on the day.

Changes and cancellations

Please tell us as soon as you can if plans change. You can change or cancel up to 48 hours before your trip (weddings: 7 days) at no charge. After that, the deposit may be kept. If Rebecca has to cancel, you will receive a full refund.

Flights and ships

Please give your flight number or ship name and time so Rebecca can plan around delays. Extra waiting time may be charged, and Rebecca will explain this before it applies.

Passengers, bags and children

Please tell us how many passengers and bags are travelling, and the ages of any children, when you book. Children under 7 must travel in an approved child seat. You can bring your own, or ask Rebecca to arrange one when you book (subject to availability, and extra cost may apply). Children aged 7 and over must use a child seat if one is available, otherwise a seatbelt.

In the vehicle

Seatbelts must be worn. No smoking. A cleaning fee may apply if the vehicle is left needing a special clean.

Privacy

We collect your name, mobile number, email (if you give it), trip details, and flight or ship details. We use them only to confirm and carry out your trip and to contact you about it. We do not sell your information. We share it only when needed to run your trip or when the law requires it. We keep records for as long as we need them for the business, then delete them. Under the Privacy Act 2020 you can ask to see or correct your information at any time.

Contact

Luxe Liberty Driving Services, 021 025 20877. Last updated: October 2026.